TERMS AND CONDITIONS
The www.yadiracapote.com site (hereinafter referred to as WEBSITE) is owned by Y Couture Fine Art sagl. The registered trademark Yadira Capote Thondike is owned by Y Couture Fine Art sagl. This agreement is valid between Y COUTURE FINE ART sagl and its customers.
Custom-made products are made starting from measurement (like clothes). Standard products are not made from measurement (such as bags and belts).
Once the order is completed, the customer receives an Order Confirmation by e-mail. The customer can monitor the status of the order by logging into his personal account and visiting the "Order History" section on the WEBSITE. The customer must necessarily log in.
The Order will be produced by our Atelier and delivered via Courier directly to the delivery address within 2-3 weeks, unless otherwise specified. The Order will be professionally packed to protect it during shipment. In the case of orders for fabric samples, these will be sent by post within 1 week after payment of the order.
Payment can be made with Visa, MasterCard, American Express or PayPal. Payment can also be made by bank transfer or advance invoice. For items in Pre-Order, only partial payment is required for the order, the balance must be paid before shipment.
Shipping is free worldwide for orders over CHF 300.- / EUR 300.-. For orders below CHF 300.- / EUR 300.- the amount of CHF 50.- / EUR 50.- will be charged. Y-COUTURE is not responsible for any delays in sending the order as this is handled by a third party; Y-COUTURE, in fact, subcontracts the shipping services and, therefore, once the order has been taken over by the courier, the only information available on Y-COUTURE is the same that appears on the website of the carrier. The tracking code will appear in the order when the package is shipped. All purchases on our WEB SITE include a shipping contract. Y-COUTURE is not responsible for delays due to causes attributable to the recipient as in the case in which the recipient is not available to accept the delivery, or has provided Y-COUTURE with incorrect delivery information, or is still unavailable or ultimately refused to cooperate with the Courier and / or Customs. Once the order has been taken over by the carrier, he is responsible for it.
On tailor-made products, we offer a wearability guarantee service. On standard products, we offer free returns in unopened and undamaged packaging and unused product, with unopened seal.
In the event of war, natural disasters, labor disputes, government decrees, non-delivery by suppliers, extraordinary circumstances beyond Y-COUTURE's control, concerning the contract between Y-COUTURE and the Customer, Y-COUTURE will not be responsible for the completion of the terms specified above.
Purchases on our WEBSITE are governed by the provisions of Swiss legislation. Any dispute will be settled by a Swiss court.
Cookies are small files that are stored on the user's computer and that track, save and store information about the user's interaction and use of the site. This allows the site, through its servers, to provide users with an experience of use within the personalized site.
Our WEBSITE www.yadiracapote.com do not use sponsored links or advertisements. However, it is likely that additional cookies from external vendors will be saved if the site uses referential programs. These cookies are used for conversions or tracking of usage and expire after a period of 30 days, although some of them can be stored for a longer period. No personal information is stored, saved or collected.